STEP-BY-STEP GUIDE TO BOOKING YOUR CONSULTATION WITH DR. AL-TAKRURI FOR EYE HEALTH
PREPARING YOUR MEDICAL HISTORY BEFORE YOU CALL
**HAVE YOUR NATIONAL ID AND INSURANCE CARD READY**
Scan both sides of your Emirates ID and insurance card into a single PDF named “ID_Insurance_[YourName].pdf” before you dial. This file will be uploaded during the online booking step, saving 5-7 minutes of phone time.
**LIST ALL CURRENT EYE MEDICATIONS IN ARABIC AND ENGLISH**
Write each drop’s trade name, generic name, and exact dosage (e.g., “Xalatan – latanoprost 0.005% – 1 drop nightly”). Include over-the-counter artificial tears and vitamins; the clinic’s triage nurse uses this list to flag drug interactions.
**RECORD YOUR VISION FLUCTUATIONS IN A 3-DAY DIARY**
Measure uncorrected distance vision at 6 m with a Snellen chart app every morning, noon, and evening for three consecutive days. Note glare sensitivity after night driving; Dr. Al-Takruri reviews these logs to decide if corneal topography is needed on the same day.
**COLLECT PREVIOUS OPERATIVE REPORTS IF YOU HAD EYE SURGERY**
Ask your previous surgeon for a PDF of the operative note, intraocular lens power calculation sheet, and any post-op OCT scans. Upload these to the patient portal under “Past Procedures” at least 48 hours before your visit to avoid repeat imaging fees.
NAVIGATING THE CLINIC’S ONLINE BOOKING SYSTEM
**USE THE EXACT LINK FROM DR. AL-TAKRURI’S OFFICIAL WEBSITE**
Open takruri-eye.com, click “Book Now” in the top-right corner, and bookmark the resulting URL: https://booking.takruri-eye.com. Third-party aggregators sometimes show outdated slots that the clinic no longer honors.
**SELECT THE “COMPREHENSIVE CONSULTATION” PACKAGE FOR FIRST VISITS**
Choose the 60-minute “Comprehensive Consultation” option even if you only want a glasses update; this includes dilated fundus exam, tonometry, and corneal pachymetry, which are mandatory for new patients and covered by most DHA-approved insurance plans.
**FILTER SLOTS BY “SAME-DAY DIAGNOSTICS” IF YOU NEED IMAGING**
Click the “Same-Day Diagnostics” checkbox to see only morning slots that allow optical coherence tomography (OCT) and corneal topography to be done before your الدكتور نضال سمرين consultation. These slots are released every Sunday at 8 AM and fill within 90 minutes.
**ENTER YOUR MOBILE NUMBER WITHOUT THE COUNTRY CODE**
Type your 9-digit UAE mobile number (e.g., 0501234567) in the booking form; the system auto-generates a WhatsApp confirmation that includes a Google Maps pin to the clinic’s exact location in Dubai Healthcare City, Building 64, Block A, 3rd floor.
**UPLOAD DOCUMENTS IN THE CORRECT FILE SIZE AND FORMAT**
Resize scans to under 2 MB per file and save as PDF or JPEG; the portal rejects PNG and HEIC. Name each file with the content (e.g., “Medications_Jan2024.pdf”) so the nurse can pre-populate your electronic chart.
CONFIRMING AND PREPARING FOR YOUR APPOINTMENT
**REPLY “1” TO THE WHATSAPP CONFIRMATION WITHIN 2 HOURS**
Text “1” to the number that sends the confirmation message; this triggers the system to send a pre-visit checklist and a link to pay the DHA-mandated 150 AED consultation deposit, securing your slot against last-minute cancellations.
**PAY THE DEPOSIT USING THE LINKED CREDIT CARD TO AVOID NO-SHOW FEES**
Click the payment link in the WhatsApp message and enter card details; the deposit is fully refundable if you cancel at least 24 hours before the appointment. Unpaid slots are automatically released to wait-listed patients.
**DOWNLOAD THE CLINIC’S PRE-VISIT CHECKLIST PDF**
The WhatsApp message includes a PDF titled “Pre-Visit_Checklist_DrAlTakruri.pdf” that lists exact instructions: stop contact lenses 72 hours before, fast for 4 hours if diabetic, and bring sunglasses for post-dilation comfort.
**SET A PHONE ALARM FOR THE DAY-BEFORE REMINDER CALL**
The clinic calls 24 hours before your appointment to confirm; answer or call back within 30 minutes to keep your slot. Missed calls without a response trigger automatic cancellation and forfeiture of the deposit.
**ARRIVE 30 MINUTES EARLY TO COMPLETE THE DHA E-FORM**
Bring your Emirates ID to the reception desk; the e-form must be signed in person before any diagnostic tests begin. Late arrivals are rescheduled to the next available slot, often 2-3 weeks later.
**BRING A CHAPERONE IF YOU EXPECT DILATION OR MINOR PROCEDURES**
Dilation lasts 4-6 hours; arrange for someone to drive you home. The clinic provides a free shuttle to Dubai Metro’s Healthcare City station for chaperones who prefer not to wait in the lounge.
**PACK A SMALL BAG WITH ESSENTIALS FOR POST-CONSULTATION COMFORT**
Include preservative-free artificial tears, a wide
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